Cancellation Policy: Please provide at least 48 hours' notice for any appointment cancellations or rescheduling.
Cancellations with less than 48 hours' notice may incur a cancellation fee equal to 50% of the consultation fee.
Failure to attend an appointment without any prior notice will result in the full consultation fee being charged.
Alternatively, cancellations with less than 24 hours' notice, or non-attendance, will be charged the full consultation fee.
Other Fee Information:
A valid referral from your General Practitioner (GP) is required to be eligible for Medicare rebates for most consultations. Please ensure you have a current referral.
Fees are due and payable on the day of your consultation
There is a HICAPS machine at the practice, which allows us to process your Medicare rebate at the time of your appointment, so the rebate can be paid directly into your bank account.
Please note that Medicare rebates are only applicable to the consultation fee and not to any cancellation fees.